Privacy Policy

Effective Date: July 2025

Junk Removal Pros of San Antonio LLC and its operating partner Stone Canyon AI, LLC ("we", "our", or "us") are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your information when you visit junkremovalprossa.com (the “Website”).

1. Information We Collect

We may collect the following types of personal information when you voluntarily provide it:

  • Name
  • Email address
  • Phone number
  • Zip code or service address
  • Any messages or questions you submit via forms

We also automatically collect technical information such as:

  • Your IP address
  • Browser type and device information
  • Pages visited on our site
  • Time and date of visits

2. How We Use Your Information

We use your information to:

  • Respond to your service requests or inquiries
  • Provide, maintain, and improve our Website and services
  • Communicate with you about your request or account
  • Monitor and improve site performance

3. Sharing Your Information

We may share information with trusted third-party service providers that help us operate our Website or fulfill your request (e.g., dispatching a junk removal team). These providers are obligated to keep your data secure and use it only for the intended purpose.

We may also disclose your information if required by law or to protect our legal rights.

4. Cookies and Tracking

Our Website may use cookies and similar technologies to enhance user experience and analyze performance. These cookies do not collect personal information and are only used to improve the Website. You can disable cookies in your browser settings if you prefer.

We do not track users across third-party websites or serve behavior-based advertising.

5. SMS Terms & Conditions

Program Description

By opting in, you agree to receive text messages (SMS/MMS) from us to your mobile number. These messages may include:

  • Responses to quote, estimate, or service inquiries
  • Real-time questions and answers about our services and pricing
  • Appointment scheduling and confirmations
  • Project updates or reminders
  • Feedback requests and follow-ups

Program Frequency

You can expect to receive 5–10 messages per month from us.

Opt-Out

You may opt out of receiving SMS messages at any time. To do so, simply text “STOP” to our number. You will receive a confirmation message and will no longer receive messages unless you opt back in. To opt in again, text “START” to rejoin.

Help

If you're experiencing any issues with the messaging program, reply with “HELP” or visit our Contact Page for assistance.

Message & Data Rates

Message and data rates may apply. If you have questions about your text or data plan, please contact your mobile carrier.

Disclaimer

Wireless carriers (such as AT&T, Verizon, etc.) are not liable for delayed or undelivered messages.

6. Data Security

We take reasonable steps to protect your personal information. However, no method of transmission over the internet or method of storage is 100% secure.

7. Your Choices

You may contact us at any time to:

  • Access, correct, or delete your information
  • Opt out of receiving follow-up communications
  • Ask questions about our data practices

Contact

Mail: Junk Removal Pros of San Antonio LLC / StoneCanyon AI, LLC 1032 Madison Avenue, Covington, KY 41011

Phone: (800) 927-0081

Email: info@stoncanyon.ai

8. Children’s Privacy

Our services are not directed at children under 16. We do not knowingly collect personal data from anyone under that age.

9. Changes to This Policy

We may update this Privacy Policy occasionally. Changes will be posted on this page with an updated effective date. Continued use of the Website indicates your acceptance of the revised policy.